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Day Tours Terms Conditions faqs

WICKLOW TOUR FAQ ?

Is it necessary to reserve seats in advance ? 

What time does Wicklow HALF DAY tour depart & return to Dublin ?

Are entrance fees into visitor sites & attractions included in ticket price ?

Whats not included in tour ticket price ?

Are there any discounts available ?

Is your online booking system secure ?

What are your General Terms and Conditions ?

NEWGRANGE TOUR FAQ ?

Do we enter the passage tomb at Newgrange ? 

What time does Newgrange tour depart & return to Dublin ?

Newgrange and Boyne Valley ticket - whats included ?

 

Advanced online booking

Yes you need to book well in advance online, our Wicklow Glendalough and Newgrange day tours from Dublin are unique. Day tours Unplugged offers you the opportunity to escape the large coach tours. Travel with like minded individuals with a small group "16 seats only per day". Advanced online booking is essential. Return to Day Tours Unplugged Terms and Conditions

Wicklow Glendalough Half day tours times

Wicklow Glendalough (Half-day tours) depart 13:00 am and returns to Trinity College 17:30 / 18:00 hrs. please note ► When you proceed to book your half day Wicklow Glendalough tour seat - You will have a number of pickup locations to choose from relating to this half day tour option. Return to Day Tours Unplugged Terms and Conditions

Entrance Fees & charges

When you book a Public full day or half day tour with Day Tours Unplugged you can be assured that all entrance fees and charges at your visitor attraction are included in the day tour ticket price. There are no hidden extra charges. Return To Day Tours Unplugged Terms and Conditions

What's not included in ticket price?

Lunch / refreshments & Graduates are not included in the cost of your day tour ticket. Return to Day Tours Unplugged Terms and Conditions

Discounts / special offers

We offer discounts on all of our day tours for groups, 10 - 16 persons if booked online Contact Us for Group rates. Return to Day Tours Unplugged Terms and Conditions

Secure online Booking & Confirmation of tour bookings

We provide a secure online booking platform for you to reserve and pay for your full day and half day tours from Dublin in advance. Once your payment has been authorised, you will receive a confirmation of your booking via e mail - the following information will be outlined in this e mail -

  • A copy of the booking you made
  • Your tour date will be confirmed
  • Pickup location departure time will be confirmed
  • Number of passenger seats will be confirmed
  • Amount charged in (Euro €) will be confirmed
  • Our company details ►Telephone ► e mail (should you need to contact us) 
  • There will be important information outlined in this e mail, you will need to print it and hand to the guide prior to departure. Return to Day Tours Unplugged Terms and Conditions

DAY TOURS UNPLUGGED TERMS & CONDITIONS 

  • You need to be at the pickup location (as per your tour confirmation e mail)
  • You need to be there minimum 10 minutes before departure time (see confirmation) we depart on time every time.
  • 72 hours notice via e mail for all cancellations 
  • Valid cancellations received via e mail will be refunded less (15% handling fee)
  • Tickets are date specific and are NOT transferable
  • Only book a STUDENT ticket if you can provide a valid student ID (on the bus)
  • Please note it is illegal for infants to sit on an adults lap (if you show up on the tour date and this situation arises, we will refuse to allow you travel) no refund will be made in this case.
  • Routes may alter due to road closures (weather conditions / accidents)
  • We reserve the right to cancel tours due to insufficient numbers, we will where possible provide an alternative tour, if this is not possible we will arrange a total refund.

Always fill in all the required fields at time of booking (we will only use this information in order to contact you should there be any changes which affect your booking)

Terms and Conditions - Please read carefully: These conditions apply whether a contract has been made verbally or in writing. Once you purchase a tour online you accept the Day Tours Unplugged terms and conditions.

Payment: Payment in full must be made before embarking on a tour, unless otherwise agreed by the company. Day Tours Unplugged reserve the right to refuse any pre-paid passenger who does not supply the relevant documentation/voucher to confirm their payment. 

Children: Must be accompanied by an adult: Children or minors are under no circumstances allowed to sit on parent / guardians lap.

Departure: Departure times, locations and tour dates are subject to change. Customers are requested to confirm their reservation one week before travel via e mail

Cancellation Policy: Day Tours Unplugged cancellation policies may be applied in conjunction to any third party cancellation policy.

Newgrange Tour: Due to restricted seat availability on the Newgrange Tour, final confirmation of numbers is required no later than 72 hours prior to departure. Cancellations made within 72 hours prior to date of travel will not be refundable. Applications to waiver this charge will only be considered if the application is made to Day Tours Unplugged in writing, and is accompanied by a medical certificate.

  • Newgrange Tours already booked cannot be cancelled and rebooked where special offers are made available. This applies to all trade shows and any other special offers that may be available.
  • If the reason for your cancellation is covered under your insurance policy, you may be able to make a claim under that policy.

Wicklow Glendalough Tour:

  • Outside of 72 hours prior to travel – 100% refund less a (15% admin / bank fee charge)
  • Within 72 hours prior to date of travel – 100% charge / no refund
  • The charge is in relation to the total ticket price
  • Wicklow Tours already booked cannot be cancelled and rebooked where special offers are made available. This applies to all trade shows and any other special offers that may be available.
  • If the reason for your cancellation is covered under your insurance policy, you may be able to make a claim under that policy.

Private Tours:

  • Outside 72 hours prior to travel – 100% refund less a (15% admin / bank fee charge)
  • Within 72 hours or ‘No-show’ to / on date of travel – 100% charge / no refund
  • The charge is in relation to the total private hire price
  • Private Tours already booked cannot be cancelled and rebooked where special offers are made available. This applies to all trade shows and any other special offers that may be available.
  • If the reason for your cancellation is covered under your insurance policy, you may be able to make a claim under that policy.

Shore excursion refund policy Day Tours Unplugged / Shore Excursions or Private hire / Dublin port / Dunlaoughaire port

  1. Outside 7 days prior to date of travel – €80 admin charge applies
  2. Within 7 days prior to date of travel – 50% charge
  3. Within 5 days prior to date of travel – 75% charge
  4. Applications to waiver these charges will only be considered if the application is made in writing, and is accompanied by a medical certificate.
  5. If the reason for your cancellation is covered under your insurance policy, you may be able to make a claim under that policy.

Shore Excursions special note: In the unlikely event that your cruise ship does not arrive into Dublin port due to adverse weather conditions the following terms will apply.

  • If we receive e mail notification / or a mobile telephone call / SMS message prior to the tour date the following applies - refund less (15% admin / bank fee)
  • If we do not receive any notification / your vehicle / guide will be dispatched as per the scheduled booking – refund less €80 (admin / bank fee / driver, fuel road tolls)
  • Shore Excursions already booked cannot be cancelled and rebooked where special offers are made available. This applies to all trade shows and any other special offers that may be available.

Cancellation by Day Tours Unplugged

In the event of an emergency, riot, civil commotion, strike, lock out stoppage or restraint of labour or on the happening of any event over which the company has no control (including adverse weather and road conditions) or where three or less passengers are travelling the company may, by returning all money paid and without further or other liability, cancel the contract.

Breakdowns and Delays

Journey times are provided in good faith. However, as a result of breakdown or traffic congestion, or other events beyond the reasonable control of the company, journeys may take longer than predicted and in those circumstances the company will not be liable for any loss or inconvenience suffered by the hirer as a result.

Route and Vehicle

Day Tours Unplugged reserves the right to substitute vehicles (including those of other operators) or ancillary facilities.  The route used will be at the discretion of the company.

Passenger’s Property

All vehicles are subject to restrictions on carrying luggage for statutory safety reasons. The hirer / passenger accepts that the driver / guide shall be the sole judge as to whether and what extent passengers’ property is carried. Large bulky items may not be able to be carried, and all steps should be taken to notify the company in advance of such requirements.  Day Tours Unplugged will not be held responsible for any lost or stolen luggage/personal belongings.

Food and Beverage

Food or drink (including alcoholic beverages) may not be consumed on the vehicle without prior written consent from the company.

Conduct of Passengers

The driver is responsible for the safety of the vehicle at all times, and as such may remove any passenger whose behavior prejudices safety or is in breach of any Public Service Vehicle laws.

Refunds

Customers are entitled to a full refund in the event that the company cancels a tour.  All other refunds are at the discretion of the company.  Refunds will always be made onto the original credit card used at time of booking. Customers are not entitled to a refund or partial refund to avail of a special offer.

Complaints

In the event of a complaint about the company’s services, the hirer should seek a solution at the time by seeking assistance from the driver or from Day Tours Unplugged. If this has not provided a remedy, complaints should be submitted in writing within 14 days of the termination date of the h

Return to Day Tours Unplugged Terms and Conditions

 

Do we enter Newgrange passage tomb on our Day Tours

Yes we enter the 5000 year old passage tomb at Newgrange on a fully guided tour. There will also be free time to explore Bru na Boinne the interpretive centre. We also visit Monasterboice monastic settlement, which is home to Ireland's most spectacular Celtic and High crosses. During this day tour we shall also visit the ancient Druid site at the Hill of Tara. Return to Day Tours Unplugged terms and conditions

Newgrange tour times

Our Newgrange Boyne valley day tours depart from Dublin at 0820 am and returns to city centre circa 16:00 / 16:30 hrs. Return to Day Tours Unplugged terms and conditions

Entrance fees charges at Newgrange passage toumb

On our Public Newgrange Boyne valley tour from Dublin your ticket includes

  1. Entrance into Bru Na Boinne interperative centre
  2. Entrance into passage tomb plus guided tour
  3. Visit to Monasterboice plus guided tour
  4. Entrance and guided tour at the Hill of Tara. Return to Day Tours Unplugged terms and conditions

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